Reopening Indian Trail
Please note: These phases are guidelines only and can be amended at anytime based on state mandates, staffing availability and resources.
As we begin to open facilities, the health and safety of our residents and employees will be the top priority. We are putting additional measures in place, such as additional cleaning, six-foot distancing measures, signage, and more.
Effective Date: May 8, 2020
Phase 1, as dictated by Governor Cooper's Executive Order 138, will not change any current operations for the Town of Indian Trail that have been in effect since the original Stay At Home Order was issued.
Town Hall
Closed to the public except by appointment.
Town operations related to Administration, Planning & Zoning, Finance, Human Resources, Public Works, Communications, Engineering and Parks & Recreation will continue but with reduced in-person capacity. If you have a need, please continue to reach out to the appropriate department for service by calling 704-821-5401.
The Tax Department will continue to accept payments by mail, over the phone (704-821-5401) or through the online portal (https://wipp.edmundsassoc.com/Wipp/?wippid=600). If you need to make a payment in person, please do so by check if possible and use the outdoor drop box. It will be checked multiple times throughout the workday.
Plans, permits or any related documents for our Planning Department should be provided digitally. If you are unable to do so, please call Town Hall at 704-821-5401 to set up another arrangement.
Town Parks
Open. This includes:
- Trails and sidewalks
- Disc Golf Course at Crooked Creek Park
- Small shelter at Chestnut Square Park and the medium shelters at Crooked Creek Park
Closed
Playgrounds
Closed
Restrooms
Closed
Volleyball Courts
Closed
Ball Fields
Closed
Dog Park
Closed
Water Fountains
Closed
Splashpad
Closed
Fitness Equipment
Events
All 2020 events have been canceled, with the exception of the Christmas Parade, which is scheduled for Sunday, December 6.
Programs and Rentals
All programs and rentals have been suspended until at least the end of Phase 2.
Phase 2
Phase 2, as dictated by Governor Cooper's Executive Order 141, allows for additional Town amenities to reopen to the public. Town Hall
Open to the public beginning Monday, June 1. Visitors to Town Hall will be asked to maintain at least six feet of social distancing, use hand sanitizer when entering the building and are encouraged to wear a face covering. If someone is feeling ill, they should call 704-821-5401 for service or use the Town’s website at www.indiantrail.org to conduct business instead of coming to Town Hall.
Town staff will be screened daily for COVID-19 symptoms and will wear face coverings when interacting with the public. The Town will continue to clean and disinfect frequently touched surfaces daily.
Town Parks
Open. This includes:
- Trails and sidewalks
- Disc Golf Course at Crooked Creek Park
- Small shelter at Chestnut Square Park and the medium shelters at Crooked Creek Park
Open beginning May 26. The gate to the tennis courts will be chained open to avoid frequent touching.
Dog Park
Open beginning May 26. The water will remain off at the park, and no water bowls will be picked up.
Restrooms
All restrooms will open beginning May 26, except for the ones at the nature playground at Crooked Creek Park, with an increased cleaning regimen.
Fitness Equipment
Open beginning May 26. The equipment will be cleaned at least once per day.
Playgrounds
Closed
Volleyball Courts
Closed
Ball Fields
Closed
Water Fountains
Closed
Splashpad
Closed for the 2020 season.
Events
All 2020 events have been canceled, with the exception of the Christmas Parade, which is scheduled for Sunday, December 6.
Programs and Rentals
All programs and rentals that take place on Town property are canceled until at least the end of Phase 2.
Phase 2.5: Effective Sept. 4 at 5 p.m.
Phase 2.5, as dictated by Governor Cooper's Executive Order 163, allows for additional Town amenities to reopen to the public. Town Hall
Open to the public. Visitors to Town Hall will be asked to maintain at least six feet of social distancing, use hand sanitizer when entering the building and are encouraged to wear a face covering. If someone is feeling ill, they should call 704-821-5401 for service or use the Town’s website at www.indiantrail.org to conduct business instead of coming to Town Hall.
Town staff will be screened daily for COVID-19 symptoms and will wear face coverings when interacting with the public. The Town will continue to clean and disinfect frequently touched surfaces daily.
Town Parks
Open. This includes:
- Trails and sidewalks
- Disc Golf Course at Crooked Creek Park
- Small shelter at Chestnut Square Park and the medium shelters at Crooked Creek Park
Open. The gate to the tennis courts will be chained open to avoid frequent touching.
Dog Park
Open. The water will remain off at the park, and no water bowls will be picked up.
Restrooms
Open with an increased cleaning regimen.
Fitness Equipment
Open. The equipment will be cleaned at least once per day.
Playgrounds
Open. The equipment will be cleaned regularly.
Volleyball Courts
Closed
Ball Fields
Closed
Water Fountains
Closed
Splashpad
Closed for the 2020 season.
Events
Due to COVID-19, Indian Trail has had to cancel the majority of its community events. Two events still on the calendar are HalloWINGO and the Christmas Parade.
Programs and Rentals
All programs and rentals that take place on Town property are canceled until at least Phase 3.
Phase 3: Effective Oct. 2 at 5 p.m.
Phase 3, as dictated by Governor Cooper's Executive Order 169, allows for additional Town amenities to reopen to the public.
Town Hall
Open to the public.
Only half of the staff will be working in the building at one time to reduce the number of people at Town Hall.
Visitors to Town Hall will be asked to maintain at least six feet of social distancing, use hand sanitizer when entering the building and are encouraged to wear a face covering. If someone is feeling ill, they should call 704-821-5401 for service or use the Town’s website at www.indiantrail.org to conduct business instead of coming to Town Hall.
Town staff will be screened daily for COVID-19 symptoms and will wear face coverings when interacting with the public. The Town will continue to clean and disinfect frequently touched surfaces daily.
Town Parks
Open. This includes:
- Trails and sidewalks
- Disc Golf Course at Crooked Creek Park
- Small shelter at Chestnut Square Park and the medium shelters at Crooked Creek Park
Open. The gate to the tennis courts will be chained open to avoid frequent touching.
Dog Park
Open. The water will remain off at the park, and no water bowls will be picked up.
Restrooms
Open with an increased cleaning regimen.
Fitness Equipment
Open. The equipment will be cleaned at least once per day.
Playgrounds
Open. The equipment will be cleaned regularly.
Volleyball Courts
Open beginning Oct. 9.
Ball Fields
Open for games and practices only. No tournaments will occur in 2020. Tournaments will resume on March 1, 2021.
Water Fountains
Closed
Splashpad
Closed for the 2020 season.
Events
Due to COVID-19, Indian Trail has had to cancel the majority of its community events. Two events still on the calendar are HalloWINGO and the Christmas Parade.
Rentals